Logitech Bluetooth Keyboard Not Working but Mouse Is

If your Logitech Bluetooth keyboard is not working but the mouse is working fine, try these quick fixes at home. Ensure that the batteries on your keyboard are freshly installed as it often happens due to low battery. The second thing you need to make sure is that the drivers on your device are updated. Finally, try performing a restart and check if the issue is resolved. If not, you may need laptop repair services.

Steps to Fix Your Logitech Bluetooth Keyboard if It’s Not Working but Its Mouse Is

The Logitech Bluetooth keyboard plays a crucial role in enhancing the overall typing experience. Below are detailed steps to troubleshoot if it’s not working:

1. Check the Battery Level

Before diving into other troubleshooting methods, ensure your Logitech bluetooth keyboard has sufficient battery power. Low battery levels can lead to connectivity issues. Therefore, it is advised to replace the batteries with fresh ones and see if it resolves the problem.

2. Restart the Keyboard

A simple restart can do wonders, especially when it comes to the issue where the Logitech Bluetooth keyboard is not working but the mouse is working fine. Turn off your Logitech Bluetooth keyboard, wait for a few seconds, and then turn it back on. This basic step often helps in reestablishing a stable connection.

3. Resynchronize the Keyboard

Press the synchronization or connect button on your Logitech Bluetooth keyboard. Similarly, press the connect button on the computer or Bluetooth receiver. This initiates the pairing process and can resolve connectivity issues.

4. Update Device Drivers

Outdated or incompatible device drivers can lead to keyboard malfunctions. Visit the official Logitech website to download and install the latest drivers for your Bluetooth keyboard. This ensures compatibility with your operating system.

5. Restart HID

Human Interface Devices (HID) are essential for keyboard functionality. To restart HID:

  • Go to the Device Manager (accessible through the Control Panel or by right-clicking the Start button). 
  • Locate the HID-compliant keyboard entry.
  • Right-click, and select “Disable”.
  • After a few seconds, right-click again and choose “Enable”.

6. Reset the Keyboard

For Logitech Bluetooth keyboards with a reset button, locate it and press it for a few seconds. This clears existing connections and allows for a fresh pairing with your device.

7. Reinstall The Logitech Software

Uninstall the existing Logitech software on your computer, restart the system, and then reinstall the latest version from the official Logitech website. This ensures a clean and updated software environment.

8. Check for Hardware Failure

Inspect the physical condition of your Logitech Bluetooth keyboard. Check for any visible damage, loose connections, or worn-out buttons. Physical issues may require professional assistance. Additionally,  you can also try cleaning the connection points and modify accessibility settings if you are trying to fix Logitech iPad keyboard issues.

9. Seek Professional Assistance

If the problem persists after attempting these steps to resolve the Logitech Bluetooth keyboard, and if it’s not working but the mouse is working fine, it’s advisable to seek professional help. Contact Logitech support or visit SD Cell Plus for a thorough diagnosis and resolution.

Frequently Asked Questions

Can you reset a Logitech wireless keyboard?

Absolutely! Resetting a Logitech wireless keyboard is a simple process. Find the reset button on the keyboard, it is usually on the back or bottom. Press it for a few minutes. This action clears any existing connections and allows you to re-establish a fresh connection with your computer.

Why is my wireless keyboard not working even with new batteries?

If your wireless keyboard is still unresponsive even with fresh batteries, the issue may be with the connection. Try to reconnect the wireless receiver to your computer by pressing the reconnect button on both the receiver and the keyboard. It’s common for wireless devices to lose connection after battery changes, and a quick reconnect often solves the problem.

How do I reboot my wireless keyboard?

Rebooting a wireless keyboard is usually done by turning it off and on. If your keyboard has a physical power switch, toggle it off, wait for a few seconds, and then turn it back on. Alternatively, you can try removing and reinserting the batteries. After rebooting, try to reconnect the keyboard to your computer. This simple process often resolves minor glitches and restores functionality to your wireless keyboard.